| |
Technical
Help:
Recommended Browsers and Settings:
Microsoft Internet Explorer 5.1/Netscape
Navigator 7.0
The Mathew Jewelers site is optimized for Microsoft Internet Explorer
5.0 and higher & Netscape Navigator 7.0 and higher. However, we
have made sure users of IE 5.0 and higher and Netscape 6.2 and higher
can also access and utilize the Mathew Jewelers site.
Flash 6 Enabled
Mathew Jewelers' uses the Flash 6 player to assist our users. The image
thumbnails are relatively small in order to keep the download time to
a minimum. However, be sure to click the thumbnails for a larger detailed
image.
Browser Security
Mathew Jewelers handles your information securely. We limit personnel
access to our servers and expect our personnel to adhere to high standards
of ethics and integrity in performing their jobs and conducting the
business and affairs of Mathew Jewelers.
Web TV
WebTV is designed to work with specialized Internet browsers. Although
these browsers are intended to be compatible with most standard Internet
protocols, it is possible that specific versions of JavaScript may not
be recognized.
America Online
If you are having trouble navigating the Mathew Jewelers web site, you
may have an outdated browser, or version of AOL. You may either upgrade
your version of AOL, or, after you connect to the Internet through AOL,
you may open up either Microsoft Internet Explorer 5.0 or higher, or
Netscape Navigator 6.2 or higher, and use these to navigate the Mathew
Jewelers web site.
Error Messages:
We are sorry, but your session has timed out or
we are experiencing technical difficulties.
Either you have been idle for 60 minutes or the Mathew Jewelers Web
server has been reset. You can continue to your last successfully completed
transaction by following the link on the page.
Host unavailable
This error usually occurs when the host server is down. You can try
to access the site again by clicking the Reload button.
Network connection was refused by the
server or too many connections - try again later
These errors usually indicate that our server is too busy to handle
more traffic. You can try the site again by clicking the Reload button,
or wait until a later time.
Please send all technical inquiries to:mathew@zoominternet.net
|
|
|